Welcome to Nanu's Letters! These Terms of Service outline the rules and regulations for the use of our website and services. By accessing or making a purchase from Nanu's Letters, you agree to be bound by these terms. Please read them carefully.
Terms of Service
1. Agreement to Terms
By using our website and purchasing our letters, you acknowledge and agree to comply with these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website or services.
2. Service Description
Nanu's Letters offers personalised letters that are carefully crafted to inspire creativity and wonder in children. The letters are made to order and are delivered via post. By placing an order, you are agreeing to receive the specified letter according to the details provided on the website.
3. Order Process
When you place an order, you are agreeing to pay the specified price for the letter as listed at the time of purchase. Once payment has been processed and the order is confirmed, you are committed to the purchase. The letter will be delivered as per the order details.
4. Payment
All payments are processed through a secure third-party payment gateway. By completing a transaction, you confirm that the payment information you provide is accurate and complete. You are responsible for ensuring that your payment method has sufficient funds to cover the cost of your order.
5. No Returns or Refunds
As stated in our Return and Refund Policy, once your order is confirmed and payment is processed, we are unable to offer returns, exchanges, or refunds. Please ensure that all details of your order are accurate before finalizing the transaction.
6. Use of Content
All content provided by Nanu's Letters, including but not limited to the letter templates, artwork, and branding, is the intellectual property of Nanu's Letters and may not be reproduced, distributed, or used for commercial purposes without explicit permission. You may not modify or alter the letter or any of the content associated with it without prior written consent from Nanu's Letters.
7. Privacy and Data Collection
We respect your privacy and are committed to protecting your personal information. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy. By using our website and purchasing a letter, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
8. Limitation of Liability
Nanu's Letters is not liable for any damages, losses, or inconveniences that may arise from the use of our services. This includes but is not limited to issues arising from errors in the letter content, delays in delivery, or loss of content. We provide our services on an "as is" basis and make no guarantees regarding the accuracy or reliability of the letters or services offered.
9. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and the updated version will be effective immediately upon posting. By continuing to use our website after any changes are made, you agree to be bound by the updated Terms of Service.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of South Australia, Australia. Any disputes arising from these terms shall be resolved in the appropriate courts located in South Australia.
11. Contact Information
If you have any questions about these Terms of Service or need further clarification, please contact us at:
